Help & Support

Frequently Asked Questions

Everything you need to know about Bonocard. Can't find your answer? Contact us.

General

Bonocard is a digital loyalty platform for restaurants and local businesses. It replaces old punch cards with a seamless QR-based loyalty system — no app download needed.
No! Customers simply scan your QR code with their phone camera and register directly on the web. No app download required.
Customers earn points in multiple ways: first signup, daily login, every bill, leaving a review or rating, and referrals. The exact ways depend on your chosen plan.
Yes! Bonocard works for restaurants, cafes, salons, gyms, retail stores, pharmacies, and any local business that wants to reward repeat customers.

Plans & Pricing

We offer a Free plan you can start with straight away — no credit card required, includes up to 20 active reward offers, your business QR code, staff billing, the customer portal, and dashboard reports. Need more than the Free plan? Contact our team and we'll set you up with a custom plan tailored to your business.
Yes — if you outgrow the Free plan, contact our team and we'll move you onto a custom plan. All your existing customer data is preserved when you upgrade.
No contracts. The Free plan has no cost or commitment at all, and custom plans are billed on terms agreed directly with our team.
Yes! If you need more active offers, more staff accounts, or custom features than the Free plan includes, contact us and we'll set up a plan tailored to your business.

QR Code & Loyalty

Yes! From your dashboard you can download and print your QR code to display at your counter, on tables, or at the entrance.
Yes. Every business gets a unique QR code that is linked only to their loyalty program. It cannot be duplicated or misused.
Yes — the Free plan includes up to 20 active reward offers. If you need more, contact us about a custom plan with higher limits.

Registration & Setup

Go to the Register Business page, choose a plan, fill in your business details, and submit. Our team will review and activate your account within 24 hours.
Registration takes less than 2 minutes. Once approved, you can display your QR code and start rewarding customers immediately.
No technical knowledge required. Bonocard is designed to be simple and intuitive for business owners of all backgrounds.

Still have questions?

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